Job description

Aftersales Manager - Norwich - Main Dealership - £35,000 - £60,000

Our client, a main dealership in Norwich, is looking for an experienced Aftersales Manager to join their busy service department offering an excellent basic salary and bonus structure with a fantastic opportunity for you to be able to progress in the future.

Benefits of Aftersales Manager:

- Basic between £35,000 to £60,000 dependant on experience
- Monday to Friday- 45 hours a week
- 1 in 3 Saturdays (if required)
- Company
- Pension
- Death in Service – 4x annual salary

Job description for this Aftersales Manager role:

- With a very hands-on leadership style the Service Manager will oversee the running of the service department as a whole; maximising profitability, motivating and training staff to perform, developing and improving processes and systems, driving the business forward.
- You will ensure that all vehicle repair work is carried out within an operational framework and to a standard that meets or exceeds all relevant legislation, good practice guidelines whilst delivering first-class customer service
- Productivity review and management
- Ensuring a high level of customer satisfaction is achieved and maintained

Minimum requirements for this Aftersales Manager role:

- Experience in a franchise dealership is essential
- Experience within the Motor Trade is essential
- Proven track record of hitting targets/managing improvements within the service team
- A valid UK driving license
- Proactive and driven to support the team
- MUST HAVE EXPERIENCE ON KEYLOOP/CDK/KERRIDGE/ADP

Aftersales Manager - Norwich - Main Dealership - £35,000 - £60,000