Intermediate Track fee earner

My client is one of the leading providers in insurance and legal services with multiple offices across the UK.

They are looking to recruit a fee earner/solicitor to run a mixed caseload of lower value Intermediate Track cases, predominantly minor head injury cases.

These cases will be a mix of Portal, Fixed and OIC Costs cases dealt with by the Intermediate Track Team to include RTA, EL/OL/PL claims (experience of the latter is not essential).

Key Duties & Responsibilities

- To efficiently run a volume caseload with specific focus on efficiency and client care.
- Working to targets for the setting and issuing of cases and securing positive client reviews.
- Deal with fixed fee and Portal RTA, Untraced and Uninsured MIB claims, and a limited number of PL/OL and EL claims when required.
- Extracting necessary information and obtaining relevant evidence in a timely and efficient manner, liaising with medical and non-medical experts when required.
- Take a pragmatic commercial approach to settlements and advising clients as to litigation/cost risks.
- Ensure clients are kept informed and up to date on a regular basis throughout the life of the claim by proactive of communication by way of emails, phone calls, video calls and/or meetings.
- Build a rapport with clients, solicitors and insures to ensure a consistency of service and loyalty to the business.
- Continually risk assess from the outset and duration of the case to ensure that the prospects of success are sufficient to justify continuance and to extract from cases where prospects of success fall below 51%.
- Prioritise incoming daily post/emails and dealing with anything needing urgent attention while the remainder of the post is dealt with expeditiously and in order of importance and productivity.
- Support and mentor new/less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure etc.

Experience & Knowledge

- Substantial experience running own caseload of RTA files plus a proven track record of running a successful Portal, OIC, Fast and/or Multi/Intermediate track caseload within a Personal Injury environment.
- Proven track record of excellent client feedback.
- Have a good knowledge of the CPR and/or relevant case law as well as current legislation to progress claims in a timely manner.
- The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc.
- Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.
- Excellent time management and organisational skills, with a calm and methodical approach to work and a flexible, adaptable attitude to resolving issues.

Benefits

- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- 2 x Volunteering days to support charitable initiatives
- Medicash cash plan – claim back dental / physio / optical appointments
- My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Active network of Wellbeing Champions – providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues

If you meet the above requirements and are ready to take on this exciting opportunity, please submit your CV to c.orrell@clayton-legal.co.uk or call Chris Orrell on 0161 914 7357.