An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team.

This full-time role offers salary of Circa £32,000 per annum plus £25 per out of hour shift payment.

You will be responsible for:



* Supervise service provision, addressing gaps and optimising resources.


* Develop and implement strategic plans aligned with the business goals.


* Lead care professionals, participate in Out of Hours, and contribute to continuous improvement.


* Attend Care Worker team meetings and contribute as needed.


* Investigate HR / Employee relations concerns within the care team.


* Collaborate with Training and Compliance Manager to ensure sector compliance.


* Work with Recruitment Coordinator on staffing requirements.


* Conduct comprehensive performance reporting.


* Address pays queries and invoice issues from unpaid carers.


* Conduct monthly themed audits of the sector.


What we are looking for:



* Previously worked in a similar role such as Care Manager, Registered Manager, Home care Manager or care supervisor.


* Prior line management experience, ideally in a care setting.


* Background in a leadership role.


* Willingness to commence NVQ Level 3 and/or Level 5 in Health and Social Care.


* Care Certificate, knowledge of CQC regulations, and Health Care Act.


* Familiarity with safeguarding protocols.


* Strong understanding of (unpaid) carer needs.


* Valid UK driving licence with a roadworthy car.


Working hours: 35 hours per week

Whats on offer:



* Competitive salary


* Pension scheme


* Life assurance


* Referral programme


* Refer a friend scheme


* 45p per mile (subject to change based on fuel prices)


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.