Receptionist – North London! Monday – Friday!

Receptionist
North London
Salary: £23,400 per annum
Hours: Full-Time (Monday to Friday)

COREcruitment is working with a medical practice in North London who are looking to recruit a Receptionist to join their team!

As a Receptionist in a dynamic and patient-focused orthodontic practice.

As the first point of contact for patients, the Receptionist plays a key role in ensuring every visitor has a positive and seamless experience.

This role requires excellent organizational skills, attention to detail, and a welcoming demeanour to support both patients and clinical staff.

Key Responsibilities:

• Greeting Patients: Provide a warm and professional welcome to all visitors.
• Appointment Management: Book, confirm, and reschedule patient appointments using practice management software.
• Phone and Email Handling: Manage incoming communications, respond to inquiries, and transfer messages as needed.
• Patient Records: Maintain and update patient files, ensuring accuracy and confidentiality following GDPR guidelines.
• Payment Handling: Process payments, issue receipts, and manage invoices.
• Coordination with Clinical Staff: Collaborate with orthodontists, dental nurses, and team members to ensure smooth operations.
• Waiting Room Management: Keep the waiting area clean, organized, and stocked with relevant information.
• Patient Follow-Ups: Call patients to confirm appointments and send reminders as needed.
• Complaint Handling: Address minor patient concerns with professionalism, escalating issues as required.

Skills & Experience Required:

• Previous reception or front desk experience (preferably in a healthcare or dental setting).
• Strong communication skills, both verbal and written.
• Excellent organizational and time-management abilities.
• Proficiency with IT systems (Excel)
• Customer service-oriented approach – friendly, professional, and patient-focused.
• Ability to handle sensitive information with confidentiality.
• Team player with a positive, proactive attitude.
• Flexibility to work occasional Saturdays or late shifts if required.

If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com