Brokerage Officer

Are you passionate about delivering excellent customer service and ensuring individuals receive the right care and support tailored to their needs? We're looking for a proactive and skilled Brokerage Officer to join a well established Adult Social Care and Health Commissioning Team.

In this role, you'll play a vital part in arranging, coordinating, and negotiating care packages and placements that empower people to achieve their desired outcomes.

• 35 hours per week


• 3 month initial contract with possibility of extension after this


• £18.10 LTD per hour inclusive of holiday pay

Responsibilities

• Manage referrals for Adult Social Care services via a single point of access, ensuring all necessary information is gathered to inform support plans.


• Broker cost-effective and person-centered care packages by collaborating with service users, carers, and providers.


• Build and maintain strong relationships with care providers, ensuring services align with the specific needs of clients.


• Act as a liaison between referral sources, social care teams, and providers to ensure seamless service delivery.


• Monitor market trends, ensuring value-for-money care while securing the best outcomes for service users.


• Maintain accurate and confidential records, adhering to council standards and health and safety legislation.


• Drive social value by promoting sustainable, inclusive, and impactful practices across all activities.

Requirements

• Qualifications: A-Level/GCSE or equivalent, NVQ Level 3, or relevant experience with a commitment to further training.


• Experience: Background in Social Care or Health, customer-focused service delivery, and IT proficiency (Microsoft Word, Excel, social care systems such as LAS or Controcc).


• Skills: Strong communication, relationship-building, time management, and the ability to prioritize workloads effectively.


• Commitment: Flexibility to adapt to evolving responsibilities and a dedication to promoting equality and inclusivity in the workplace.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.


• Exceptional referral bonuses - £250 per referral placed in to work!


• An extensive & exclusive range of Social Work vacancies across the UK


• Nationwide provider Social Work staff to over 200 local authorities.


• Annual training budget of up to £250 and continued online CPD training.


• Excellent Annual Loyalty schemes / bonuses.


• DBS disclosures provided via fast-track online services free of charge.