Admin Assistant

Service Care Solutions are looking for an Admin Assistant to work within the SEND team at North Lincolnshire Council on a contract basis.

Location: Scunthorpe

Job role/Responsibilities:
To provide an efficient and effective clerical and administration support to the Special Educational Needs and Disability (SEND) Team.

• Provide clerical support for the assessment framework, preparing working papers for the SEND Team.


• Manage word processing, IT support, and maintain data on the SEN database.


• Service meetings, including accurate minute-taking, ensuring follow-up actions are assigned appropriately.
  
  Minutes may involve confidential and complex matters.


• Certify receipt of pupil files from other Local Authorities and forward files as necessary.


• Handle public and agency queries related to SEND, using initiative and escalating as required.


• Perform clerical tasks such as filing, photocopying, emailing, mail sorting, and maintaining the filing system.
  
  Support the SEND Team with diary management and meeting arrangements.


• Receive, file, and record SEND-related documentation manually and electronically, ensuring SEN processes meet deadlines.


• Act as the first contact for public queries regarding the EHC needs assessment process, escalating as necessary.


• Collate and circulate information relevant to EHC assessments, applying initiative and interpretation.


• Prepare funding notification sheets for Senior Compliance and Performance Officer.


• Process requisitions, orders, invoices, and payments, reporting irregularities.

Knowledge/Expereince:

• Experience in using IT and office technology.


• Experience of Microsoft Office applications including Word and Excel spreadsheets.


• Good interpersonal skills both written and verbal.


• Experience of working in an office setting.


• Ability to prioritise own workload and work to strict deadlines.


• Good literacy and numeracy skills.


• Ability to work on own initiative and function effectively as a team member.


• Understanding of SEN legislation, regulations, and procedures.


• Understanding of SEN in the school's context.


• Ability to relate to children/young people and families in a sensitive and professional manner, maintaining confidentiality.


• Ability to respond flexibly to the changing demands of the team.


• Practical signposting to parents/professionals regarding issues and concerns.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.