Improvement process Analyst

Job Advertisement: Process Improvement Analyst (CTC Clearance Required)


Position: Process Improvement Analyst
Client: Metropolitan Police Service (MPS)
Location: Holborn (Hybrid - 3 days in the office, mandatory, non-negotiable)
Rate: £550/day (Umbrella), £426.57/day (PAYE)
Contract: Initial term until the end of the financial year, with the possibility of extension
Clearance Required: CTC Clearance




Overview:
Are you a dynamic professional with a passion for process optimisation? Join the MPS Transformation team as a Process Improvement Analyst, where you'll lead initiatives to identify inefficiencies, optimize workflows, and enhance operational performance, particularly within the rostering process.


Key Responsibilities:



  • Process Optimization: Analyse current workflows, identify bottlenecks, and implement solutions to enhance efficiency.

  • Root Cause Analysis: Investigate issues thoroughly to prevent recurrence and drive sustainable improvements.

  • Data-Driven Decision Making: Leverage data and performance metrics to track progress and inform strategies.

  • Collaboration: Partner with cross-functional teams to ensure the alignment and successful execution of improvement initiatives.

  • Change Management: Work with the Change and User Experience teams to implement changes effectively, addressing resistance and securing stakeholder buy-in.

  • Best Practices Implementation: Utilize methodologies such as Lean Six Sigma to minimize waste and improve consistency.

  • Future Design Participation: Contribute to the design of a new rostering system for future optimization.




Qualifications:



  • 3-5 years of experience in process improvement, business analysis, or similar roles.

  • Familiarity with process mapping tools (e.g., Visio, Lucidchart).

  • Certifications in Lean Six Sigma or project management are highly desirable.

  • Strong analytical skills, with the ability to manage complex data and processes.

  • Proven track record in handling sensitive environments and managing intricate challenges.




Why Apply?
This role offers a unique opportunity to blend leadership and analytical skills in a challenging yet rewarding environment.

If you thrive on complexity, enjoy driving impactful change, and possess the expertise to deliver exceptional results, this is the role for you.


Additional Information:



  • Initial interviews will be conducted via Teams, with a potential second round in person.

  • Candidates must commit to three days in the Holborn office weekly.

  • The role is inside IR35, and rates are non-negotiable.



Application Process:
For more information or to apply, please contact:
Lewis Ashcroft
Email: lewis.ashcroft@servicecare.org.uk


Phone: 01772 208962




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