Director or Sales & Customer Service – New York, NY – Up to $155k

We are working with an exciting new client, an immersive family entertainment venue with both front and back-of-house operations.

They are seeking a Director of Sales and Customer Service to lead revenue growth, enhance client relationships, and drive exceptional customer experiences.

The Role

• Develop and execute sales strategies for groups, events, and partnerships to drive growth
• Manage sales and customer service teams, ensuring seamless client experiences
• Strengthen relationships with key partners and expand into new locations
• Leverage AI for customer service and apply sales knowledge in hospitality, F&B, or experiential industries

What they are looking for:

• Extensive experience in sales leadership with a background in hospitality/customer service
• Proven success in leading teams, driving revenue, and making data-driven decisions
• Strong communication, negotiation, and CRM (Tripleseat), AI, and Google Docs proficiency
• Deep understanding of customer behavior, market trends, and innovative sales strategies

If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot com

Due to the volume of application, we may not be able to provide feedback to all applicants.

If you haven’t heard from us within 2 weeks, please consider your application unsuccessful.

Nevertheless, feel free to reach out!