Carer's Assessment Caseworker
This includes:
- Progressing urgent calls to the adult social care triage team, including the reporting of safeguarding concerns.
- Gathering, recording and reviewing information provided by unpaid carer services.
- Ensuring accurate details of carers are recorded within adult social care record.
- Completing Carers Assessments for unpaid carers at the request of the commissioned unpaid carers service provider (if they consider that the unpaid carer's needs require further assessment from the Local Authority, or the unpaid carer declines their input).
Duties and Responsibilities
Required Skills and Knowledge
- Experience of working in a pressurised front-line service and dealing with challenging customers
- Experience of working with unpaid carer enquiries, and unpaid carers
- Experience of working to targets and timescales.
- Experience of training and coaching staff
- Experience of dealing with customer enquiries and complaints
- Experience of dealing with a small, complicated case load of unpaid carers
- Experience of working with adult social care services
- Experience of achieving qualitative and quantitative performance targets
- Experience of liaising with outside suppliers
- Experience of developing services
- Good knowledge and understanding of Legislation related to services and Adult Social Care
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)
- Rate: £18 - £19 per hour
- Location: Lewisham, England
- Type: Contract
- Industry: Other
- Recruiter: Corus Consultancy
- Contact: Varsha Sivakumar
- Tel: 02036913890
- Email: to view click here
- Posted: 2025-03-26 11:14:50 -
- View all Jobs from Corus Consultancy
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