
Night Shift Supervisor
Night Shift Supervisor
COREcruitment Ltd Munich, Bavaria, Germany (On-site)
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Salary: €33.000 + 20% night time surcharge
Start : ASAP
Languages: German and English
Job Summary:
As a Hotel Night Agent you are responsible for providing excellent customer service and ensuring the smooth overnight operation of the hotel.
This role includes handling guest check-ins and check-outs, responding to inquiries, managing reservations, and maintaining hotel security and safety during night hours.
Your Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures.
- Handle phone calls, emails, and in-person inquiries regarding reservations, hotel services, and local information.
- Process payments and maintain accurate records of transactions.
- Monitor hotel security by ensuring only registered guests access the premises.
- Address and resolve guest concerns and requests promptly.
- Prepare and reconcile financial reports, including night audits.
- Assist with setting up breakfast or early morning services as required.
- Communicate any important issues to the morning shift team.
- Maintain cleanliness and organisation at the front desk and lobby area.
Skills & Qualifications:
- Previous experience in customer service or hospitality is preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and stay alert during night shifts.
- Familiarity with hotel reservation and property management systems is a plus.
- Attention to detail and ability to handle financial transactions accurately.
- Basic knowledge of safety and emergency procedures.
- Fluent in GERMAN AND ENGLISH
- Start: ASAP
- Rate: €33k per year + 20% night time surcharge
- Location: Munich, Bayern, Germany
- Type: Permanent
- Industry: Management
- Recruiter: COREcruitment
- Tel: +31202620088
- Email: to view click here
- Reference: EP999900332
- Posted: 2025-03-27 13:48:44 -
- View all Jobs from COREcruitment
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