An exciting opportunity has arisen for an ICT Assistant Project Manager to support the delivery of innovative technology projects across a leading hospitality group.

You will work closely with the IT Technical Project Lead to drive IT initiatives across hotel operations, corporate systems, and guest-facing platforms - ensuring seamless implementation, efficiency, and great user experience.

The role:

• Support the planning, execution, and delivery of IT projects across multiple sites.
• Oversee systems such as PMS, POS, CRM, mobile apps, and smart room tech.
• Coordinate vendors, manage timelines, and ensure projects align with business goals.
• Support integrations, data security, and compliance (GDPR, cybersecurity).
• Provide technical and operational support, documentation, and user training.
• Assist in improving ICT processes, performance, and service quality.

Experience:

• Degree in IT, Computer Science, or related field (or equivalent experience).
• Experience supporting or managing IT projects - ideally within hospitality or multi-site environments.
• Knowledge of PMS, POS, CRM systems and integrations.
• Excellent problem-solving, communication, and organisational skills.
• Familiarity with Agile or PRINCE2 methodologies is desirable.