ServiceNow Technical Consultant – HRSD / CSM

Hybrid – 2 days a week from the office (London / Manchester / Glasgow / Newcastle – Hybrid) | Permanent

Linking Humans is supporting a leading consulting organisation that is expanding its ServiceNow delivery team.

They are looking for a ServiceNow Technical Consultant with experience in HRSD or CSM to deliver innovative solutions that improve employee and customer experiences.
This role focuses on designing, configuring and implementing ServiceNow solutions, working closely with clients to translate business requirements into scalable platform capabilities.
Key Responsibilities

- Design, configure and implement ServiceNow HRSD or CSM solutions
- Work with stakeholders to gather requirements and translate them into technical solutions
- Configure and customise ServiceNow workflows, applications and integrations
- Support development activities including Business Rules, Client Scripts, UI Policies and Flow Designer
- Collaborate with cross-functional teams to ensure successful delivery of ServiceNow implementations
- Support testing, deployment and optimisation of ServiceNow solutions
- Provide guidance on ServiceNow best practices and platform capabilities

Skills & Experience

- Strong experience working with ServiceNow HRSD or CSM modules
- Experience delivering ServiceNow implementations in consulting or enterprise environments
- Experience with ServiceNow scripting and platform configuration
- Strong understanding of ServiceNow platform architecture and integrations
- Ability to work closely with stakeholders and technical teams

Preferred Qualifications

- ServiceNow Certified System Administrator (CSA)
- ServiceNow CIS – HRSD or CSM certification
- Experience delivering complex ServiceNow projects in enterprise environments

Package

- £80,000 – £90,000 base salary
- Bonus and benefits package
- Hybrid working with 2 days per week in the office