An exciting new opportunity as Rooms Division Manager has become available at this luxury hotel property based in Zambia!

As Rooms Division Manager you’ll be overseeing the seamless operation of the Front Office, Housekeeping, Concierge, & Guest Services departments - Ensuring superior guest experiences & operational excellence.

As well as departmental efficiencies including finances, marketing, CX & human resources.

Successful candidates will come from a Front Office & HK background expert knowledge of LQA standards & international hospitality best practises.

Requirements:

• Bachelor’s degree in Hospitality, Hotel Management, or a related field from a reputable institution.
• Minimum 10 years’ experience in the luxury hospitality sector, with at least 5 years in senior Rooms Division leadership.
• Proficiency with hotel management systems (PMS, RMS, POS, CRM).
• Demonstrated ability to implement brand standards and uphold operational excellence in line with LQA criteria.
• Fluency in English; additional languages are an advantage.
• Travelling single status & open to remote locations.
• Experience in Sub Saharan Africa advantageous.

Salary Package: $2300 - $3500 depending upon experience + full single expat benefits + company perks