Spa Manager - Luxury 5

* Estate in Oxfordshire

Salary:           Negotiable

An incredible spa is looking for an experienced and passionate Spa Manager to lead the operational and financial direction of the spa and develop the team of supervisors, Therapists and Spa Receptionists.

This is a unique role within a boutique, design-led property that focuses heavily on holistic wellness, nature-led experiences, and premium guest journeys rather than a traditional high-volume spa model.

The spa itself is highly regarded for its botanical approach, personalised treatments, and tranquil countryside setting, attracting a well-heeled, experience-driven clientele.

The position offers full responsibility for the day-to-day management and commercial performance of the spa, including team leadership, guest experience, treatment delivery, and driving revenue through a thoughtful, non-pushy approach.

It’s a great opportunity for someone who enjoys being hands-on, creative, and part of a close-knit leadership team within a growing luxury brand.

RESPONSIBILITIES:

• To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and optimum financial performance.
• To be responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.
• To prepare monthly financial and statistical reports for the General Manager, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, market share and achievement of targets.
• To establish and ensure a cost-effective wage structure based on productivity and efficiency.
• To provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.
• To develop an annual training plan and ensure that all employees are trained and developed to meet the needs of the business.

REQUIREMENTS:

• Minimum 2 to 4 years of Spa management experience
• Previous experience managing a spa within a Luxury Hotel or Resort
• Passionate with excellent knowledge of the industry
• Able to hire, direct, motivate and train staff.
• Must be enthusiastic, personable, and ambitious.
• Excellent verbal and written communication skills
• Excellent time management, organizational and follow-up skills
• Ability to utilize new techniques and ideas
• Computer literacy.