An opportunity has arisen for a Service Advisor to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.

As a Service Advisor, you will be delivering high-quality aftersales experience through customer-facing service coordination and support.

This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.

You will be responsible for



* Acting as the first point of contact for customers both face to face and over the telephone


* Managing service bookings and keeping customers updated throughout the process


* Liaising with workshop and internal departments to ensure smooth workflow


* Supporting service-related administration and record keeping


* Advising customers on additional services such as maintenance plans and vehicle health checks


* Ensuring a consistently high standard of customer satisfaction and care


* Handling queries professionally and efficiently


What we are looking for



* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.


* Ideally have 1 year of experience working in a franchised car dealership


* Strong customer service focus with a professional and friendly approach


* Confident communication skills, both verbal and written


* Good IT literacy and ability to use dealership systems


* Ability to multitask and manage a busy workload effectively


* Full UK driving licence


What's on offer



* Competitive salary


* Performance-related bonus opportunities


* Company pension scheme


* Company Car


* Generous annual leave entitlement


* Bereavement leave


* Manufacturer and internal training and development support


* Employee wellbeing and recognition initiatives


* Staff discounts and benefits platform


* Career development opportunities within a growing organisation


This is a great opportunity for an experienced Service Advisor looking to join a respected automotive business with strong values and genuine career progression.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.