An exciting opportunity has arisen for an experienced Operations Manager to join a dynamic healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners.

As an Operations Manager, you will play a key role in overseeing day-to-day operations, leading teams, managing performance and ensuring the effective delivery of high-quality services.

This full-time role offers hybrid working options (3 days office, 2 days remote), a salary range of £45,000 - £60,000 and benefits.

You will be responsible for:



* Overseeing the day-to-day running of clinical and non-clinical operations.


* Managing, supporting and developing teams to maintain effective service delivery.


* Ensuring services operate to appropriate quality, compliance and governance standards.


* Setting, monitoring and reviewing KPIs to assess operational and team performance.


* Using operational data and feedback to identify improvements and enhance service delivery.


* Building effective relationships with clients, stakeholders and internal teams.


* Supporting workforce planning, staff performance and ongoing team development.


* Contributing to operational planning, service development and business growth.


* Reviewing and auditing services to ensure required standards and best practice are maintained.


What we are looking for:



* Previously worked as a Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager or in a similar role.


* Strong experience managing KPIs and performance targets, with a proven track record of achieving measurable results


* Solid understanding of primary care structures, PCNs (Primary Care Networks), and NHS frameworks.


* Proven experience managing operations and leading teams.


* Good knowledge of clinical pharmacy and healthcare governance.


* A proactive and commercially aware approach to operational management.


Shift:



* Monday - Friday: 9am to 6pm


* 1-hour unpaid lunch


What's on offer:



* Competitive salary


* Additional leave


* Company events


This is an excellent opportunity for an Operational Manager with strong people management and performance-focused skills to join a growing healthcare organisation.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.