Contracts Manager

Service Care Solutions are looking for a Supply Chain Contract Manager to work within the DWP on a contract basis.

Location: Flexible working location

Job roles/responsibilities:

  • Lead Key Account Management Meetings with estates Supply Chain partners, driving performance, managing risks, and ensuring compliance with contractual obligations.

  • Manage stakeholder relationships across finance, assets, compliance, sustainability, and service delivery to prioritize and address issues with Supply Chain Partners.

  • Oversee supplier performance management, including NEC3 and 4 Estates Programme Management, in collaboration with DWP Estates Category Management and Project teams.

  • Coordinate with EPMS for technical expertise in managing Professional Suppliers and Project Consultants.

  • Implement a performance framework aligned with contractual obligations and KPIs, working with the DWP Estates Performance & Audit team.

  • Lead supplier relationship management within Estates, supporting the DWP Estates Category Management team.

  • Embed Estates Control Framework and End-to-End processes across Supply Chain Partners, monitoring performance and relationships.

  • Foster a strategic relationship with Estates Supply Chain Partners to drive innovation, identify risks, and improve efficiencies.

  • Ensure Supply Chain Partners deliver required outcomes with necessary service quality.

  • Manage stakeholder priorities across Estates and report on management relationships.

Knowledge/experience required:

  • Significant experience in (day to day) supply chain performance and relationship management

  • Strong stakeholder management skills, with an ability to lead and influence senior stakeholders, engaging and collaborating to build effective networks in order to deliver goals and objectives.

  • Operational experience of managing a range of suppliers, capable of protecting DWP's commercial interests.

  • Demonstrable experience and understanding of “Continuous Improvement Programme” implementation.

  • Knowledge of Supplier and Customer Relationship Management tools and techniques and their application.

  • Experience of implementation of risk management strategies and processes providing a clear pro-gramme oversight and leadership, reporting to business leaders to identify strategic risks and challenges.

  • Demonstrable experience of excellent senior client relationships and ability to build effective relationships.

  • Proven ability in articulating data and forecasts to stakeholders with commercial acumen.

  • Detailed knowledge of NEC contracts and NEC contract management tools.

  • Understanding and experience of complying with Real Estate and related Statutory, Regulatory and Professional requirements.

  • Experience of NEC contract management tools such as CEMAR, Fastdraft or SyproCM.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400.

Share Job