Service Coordinator

We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury.

Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail.

Offering a salary of up to £27,000 the role is working onsite.

You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry.

They are a name in their industry and have been trading over 25 years.

Key Accountabilities for the Service Coordinator:

• Processing engineer paperwork


• Liaising with field engineers when necessary


• Managing all service invoicing generated from engineer visits


• Maintaining and updating CRM database


• Dealing with stock queries, stock management


• Checking engineer reports and generating customer invoices


• Dealing with calibration paperwork


• Filing of all data and carry out all other administration tasks as required


• Provide excellent customer service when dealing with customers and engineers


• Processing all parts paperwork


• Keep records up to date of actions taken


• All other administration as necessary

Key competencies for Service Coordinator:

• Strong, organised administration skills


• Solid customer service skills


• Experience of data entry


• Good excel skills


• Highly organised


• Meticulous attention to detail and accurate


• Good interpersonal skills


• Strong communication skills


• Strategic problem solver


• Data collection and ordering processes


• Adaptable in a changing environment

What's in it for you?

• Salary of up to £27,000


• Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch


• 25 days holidays + bank holidays


• Social events


• An established business


• Working with a friendly and supportive team


• Free onsite parking