ServiceNow Business Analyst
Are you a ServiceNow Business Analyst seeking an exciting opportunity within a forward-thinking organisation in the UK?
We are working with a client to find a talented ServiceNow Business Analyst.
The ServiceNow platform is a critical component of their technology strategy, underpinning their digital service offerings.
- Collaborate with internal teams to identify and shape requirements, developing bespoke process solutions.
- Evaluate business processes, create use cases, and document comprehensive functional specifications.
- Take part in workshops to recommend the best solutions and provide insights on requirement adjustments.
- Engage with stakeholders to secure agreement on solutions, maintaining strong, positive relationships.
- Ensure meticulous documentation of requirements, design details, and project deliverables.
- Design intuitive user interfaces with a focus on optimising the user experience.
- Support testing activities and aid in end-user adoption through clear communication and training.
Requirements:
- A Bachelor’s or Master’s degree in Computer Science or a related field.
- At least 3 years of experience in business process analysis.
- Demonstrated experience as a business process analyst.
- Expertise in leading workshops, gathering user requirements, and obtaining stakeholder approval.
- Strong capability in managing stakeholder expectations, ensuring compliance with standards and timelines.
- Proficiency in ServiceNow, with experience in modules such as ITSM, ITOM, SPM, IRM, and others.
- Preferably, possession of relevant ServiceNow certifications.
- Experience working within Agile/SCRUM methodologies.
- Fluency in English is essential.
Our client offers a competitive salary based on experience, along with a robust benefits package, including bonuses, a pension scheme, flexible working options, 32 days of annual leave, a travel allowance, and more.
You will be joining a company dedicated to investing in its employees, offering a supportive work environment.
They also organise regular company events, volunteering opportunities, and other initiatives to engage their team.
If this role appeals to you, please apply and submit your CV!
- Rate: Market related
- Location: London, Greater London, England
- Type: Permanent
- Industry: IT
- Recruiter: Linking Humans
- Tel: 02381542542
- Email: to view click here
- Reference: SN BA
- Posted: 2024-08-29 15:01:12 -
- View all Jobs from Linking Humans
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