ServiceNow Application Manager- Open to English Speakers

We Are Hiring: ServiceNow Application Manager

Location: Netherlands

Language: English; Dutch preferred but not mandatory

Are you a seasoned ServiceNow Application Manager with a passion for innovation and excellence in solution delivery? Our client is looking for a skilled ServiceNow Application Manager to join their dynamic team in the Netherlands.

In this crucial role, you will be responsible for overseeing the deployment, maintenance, and optimization of the ServiceNow platform, ensuring it meets the organization's operational needs, enhances efficiency, and improves service delivery.

With five offices across the country, the organization offers a broad network and extensive resources.

Key Responsibilities:

• Serve as the primary technical authority for ServiceNow within the organization.
• Manage the implementation and continuous improvement of the ServiceNow platform, focusing on ITSM, CSM, and potentially HAM/SAM modules.
• Leverage the Integration Hub extensively to ensure seamless system integrations.
• Act as a senior/lead consultant, providing technical expertise and guidance to clients and internal teams.
• Mentor and support junior team members, fostering a collaborative and innovative work environment.
• Engage with clients, demonstrating excellent communication and interpersonal skills to understand their needs and deliver customized solutions.
• Ensure the ServiceNow platform aligns with organizational goals and enhances service delivery processes.

Qualifications:

• A minimum of 5 years of relevant experience as an Application Manager or Implementation Consultant for ServiceNow.
• Extensive experience with the Integration Hub and the Customer Service Management (CSM) module.
• Proven technical expertise in ServiceNow, with strong client-facing communication skills.
• Ability to lead projects and serve as a senior technical consultant.
• Demonstrated experience in mentoring and supporting junior team members.

Certifications:

• Customer Service Management Fundamentals (CSM)
• IT Service Management Fundamentals (ITSM)
• ServiceNow Platform Implementation (CIS)

Why Join Our Client:

Join a dynamic team that drives innovation within a leading organization.

Take on a high-impact role with opportunities for professional growth and development.

Enjoy a flexible, hybrid work environment with 1-2 days in the office, and benefit from the resources and network of an organization with five offices.

If you are a ServiceNow professional eager to make a significant impact, we want to hear from you! Apply now to join the team and help shape the future of our ServiceNow practice.