Reception Manager, £42,000, City of London
Reception Manager, £42,000, City of London
Reception Manager
Location: City of London
Salary: £42,000
COREcruitment is working with a luxury restaurant based in the City of London who are looking for an experienced Reception Manager to lead our front-of-house team.
The ideal candidate will ensure that all guests receive a warm and professional welcome, manage reservations efficiently, and oversee the daily operations of the reception area.
The Reception Manager will play a key role in delivering exceptional customer service and enhancing the overall dining experience at our restaurant.
Experience with OpenTable is preferred.
Key Responsibilities:
Guest Relations:
- Greet and welcome guests with a warm and professional.
- Manage guest seating, ensuring an even and efficient flow throughout the dining area.
- Address and resolve guest inquiries and complaints promptly and effectively.
- Maintain a positive and courteous attitude towards guests and staff.
Reservation Management:
- Oversee and manage the restaurant's reservation system.
- Optimize table allocations to maximize seating efficiency while ensuring guest comfort.
- Handle large party bookings and special requests with attention to detail.
- Coordinate with the kitchen and service staff to ensure seamless service delivery.
Operations Management:
- Ensure the reception area is clean, organized, and visually appealing.
- Monitor and maintain the functionality of reception equipment and systems.
- Implement and uphold standard operating procedures for reception duties.
- Collaborate with the Restaurant Manager to implement promotional activities and events.
Reporting & Administration:
- Prepare and present regular reports on guest feedback, reservations, and reception performance.
- Handle administrative tasks related to the reception area, including inventory of supplies.
- Assist with budgeting and cost control initiatives for the reception department.
If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com
- Rate: £42k per year + .
- Location: London, Greater London, England
- Type: Permanent
- Industry: Catering
- Recruiter: COREcruitment
- Tel: 0000
- Email: to view click here
- Reference: SB999896443
- Posted: 2024-09-20 16:38:20 -
- View all Jobs from COREcruitment
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