Service Coordinator



We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury.

Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail.

Offering a salary of up to £27,000 the role is working onsite.


You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry.

They are a name in their industry and have been trading over 20 years.


.Key Accountabilities for the Service Coordinator:



  • Processing engineer paperwork

  • Liaising with field engineers when necessary

  • Managing all service invoicing generated from engineer visits

  • Maintaining and updating CRM database

  • Dealing with stock queries, stock management

  • Checking engineer reports and generating customer invoices

  • Dealing with calibration paperwork

  • Filing of all data and carry out all other administration tasks as required

  • Provide excellent customer service when dealing with customers and engineers

  • Processing all parts paperwork

  • Keep records up to date of actions taken

  • All other administration as necessary


Key competencies for Service Coordinator:



  • Strong, organised administration skills

  • Solid customer service skills

  • Experience of data entry

  • Good excel skills

  • Highly organised

  • Meticulous attention to detail and accurate

  • Good interpersonal skills

  • Strong communication skills

  • Strategic problem solver

  • Data collection and ordering processes

  • Adaptable in a changing environment



What's in it for you?



  • Salary of up to £27,000

  • Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch

  • 25 days holidays + bank holidays

  • Social events

  • An established business

  • Working with a friendly and supportive team

  • Free onsite parking













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