Head of Managed Services
ð§ Head of Managed Services ITSM / ServiceNow
ð UK-Based (Fully Remote with occasional client visit) | ð¼ Permanent
ð° Up to £70k | Excellent Package
I'm hiring for a Head of Managed Services on behalf of growing boutique consultancy delivering cutting-edge ITSM solutions.
This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms.
Youll lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a key voice for clients and internal stakeholders alike.
Ideal experience includes:
- 4+ years managing high-performing service delivery or MSP functions
- Deep understanding of a ServiceNow modules ITSM, ITOM, or CSM
- Strong commercial and strategic thinking, you know how to build profitable, scalable services
- Proven ability to manage distributed teams and suppliers
- ITIL Foundation (certs in ServiceNow highly desirable)
Youll be joining a dynamic environment with real influence over platform strategy and service innovation.
ð© Interested? Apply with your CV today.
- Start: 02/07/2025
- Rate: Annual company bonus, pension scheme, healthcare plan
- Location: London,England
- Type: Permanent
- Industry: IT
- Recruiter: Linking Humans
- Contact: Laurie Potvin
- Tel: 02381 542542
- Email: to view click here
- Reference: V-36775
- Posted: 2025-07-02 11:31:04 -
- View all Jobs from Linking Humans
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