Sector: Creative Tech / Experiential Media / Immersive Environments

This is a key hire for the business as it prepares to expand across the UK.

The search is focused solely on C-suite level candidates with a proven track record in creative, tech-led, and experiential environments.

This high-growth business is now looking for a strategic and operationally sharp Chief Operating Officer to lead its next phase of development.

With ambitious plans to scale nationally, starting from its London hub the company blends creative content, digital innovation and immersive experiences.

The COO will be instrumental in transforming internal operations, embedding scalable systems, and leading cross-functional teams through organisational change.

Reporting directly to the CEO and working closely with the wider executive team, this role will take full ownership of operations and delivery, ensuring the company evolves while maintaining creative integrity, commercial performance, and team effectiveness.

There will be difficult decisions ahead as the business assesses and restructures its operational model.

Key responsibilities include:

• Leading organisational change and operational transformation
• Establishing a scalable “house style” and clear ways of working
• Overseeing creative, planning, technical, and client delivery functions
• Bringing structure, accountability, and discipline to internal operations
• Redesigning operational frameworks for improved efficiency and clarity
• Managing compliance, risk, and health & safety across the organisation
• Balancing permanent and freelance resources to support agility
• Building the operational infrastructure for future national growth
• Partnering closely with HR, commercial and brand teams
• Understanding the creative/media landscape and how content, experience and technology integrate

Ideal candidate profile:

• Senior operational leadership within creative tech, experiential media, or immersive environments
• A proven track record in driving organisational change
• Strong commercial and operational decision-making skills
• Understanding of digital media, live environments, and venue operations
• Familiarity with agency, brand and media owner ecosystems
• Ability to build sustainable, scalable structures in a growing business

Send your cv to Stuart Hills or call 0207 790 2666 for a chat