Servicenow Process Architect â Dubai
We're hiring on behalf of a leading consultancy delivering high-impact ServiceNow solutions across the Middle East.
Theyre looking for a Process Architect with strong ServiceNow experience.
Arabic is a bonus but not essential if you're already in the UAE.
Key Responsibilities
- Design and optimise service-based business processes aligned with ITIL 4.
- Lead client workshops, gather requirements, and create detailed process documentation.
- Collaborate with technical teams to ensure build aligns with business needs.
- Support testing cycles, training, and stakeholder adoption.
- Engage in pre-sales and bid work when required.
Requirements
- Based in the UAE.
- Bachelors degree in IT or related field.
- ITIL 4 Foundation + ServiceNow CSA.
- At least 3 ServiceNow CIS certifications (e.g.
ITSM, CSM, GRC, etc.).
- Proven experience in ITSM consulting and process design.
- Strong communication and documentation skills.
Nice to Have: Arabic language skills
- Start: 07/08/2025
- Rate: AED23000 - AED28000 per month, Benefits: plus benefits
- Location: Dubai,United Arab Emirates
- Type: Permanent
- Industry: IT
- Recruiter: Linking Humans
- Contact: Farrah Wells
- Tel: 02381 542542
- Email: to view click here
- Reference: FW-17
- Posted: 2025-08-07 21:05:05 -
- View all Jobs from Linking Humans
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