My client, a leading provider of secuirty servcies are looking for a driven and client-focused Account Manager to oversee key contracts across Newcastle and the surrounding region.

The role will involve building strong client relationships, ensuring service excellence, and delivering on both operational and commercial objectives.

This is an exciting opportunity for a proactive professional with experience in managing contracts and teams within a fast-paced service environment.

Requirements:

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  Proven experience in account management within security, facilities, or related service sectors.

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  Strong communication, relationship-building, and problem-solving skills.

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  Commercial awareness with the ability to manage budgets and drive performance.

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  Experience in leading and motivating operational teams across multiple sites.

Responsibilities:

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  Act as the main point of contact for clients, ensuring high levels of satisfaction and retention.

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  Oversee day-to-day service delivery and performance across assigned accounts.

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  Manage budgets, reporting, and compliance requirements effectively.

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  Identify opportunities for service improvements and contract growth.