Senior Technical Consultant

ServiceNow Lead Consultant (GRC)

Location: Remote (UK/Europe)
Travel: Occasional travel to Portugal (minimum once)

The Role We are seeking an experienced ServiceNow Lead Consultant with strong GRC expertise to lead and deliver complex ServiceNow implementations.

This role requires someone who can operate confidently at both a technical and strategic business level, leading greenfield implementations, complex integrations, and platform migrations, while acting as a trusted advisor to clients.
You will work closely with stakeholders to define requirements, shape delivery roadmaps, and ensure solutions are aligned to business outcomes.

Key Responsibilities

- Lead greenfield ServiceNow implementations, primarily focused on GRC
- Own and deliver ServiceNow integrations and data migrations from legacy platforms
- Engage directly with clients to understand business needs, challenges, and objectives
- Translate business requirements into robust solution designs and delivery plans
- Provide hands-on technical leadership across the ServiceNow platform
- Define integration architecture using APIs, MID Server, and standard integration patterns
- Plan and execute data migration strategies, including validation and cutover
- Lead workshops, requirement-gathering sessions, and project planning activities
- Act as the senior point of contact for solution design and delivery
- Ensure all solutions follow ServiceNow best practices and governance standards

Required Skills & Experience

- Extensive ServiceNow experience across both technical delivery and business consulting
- Strong, demonstrable experience with ServiceNow GRC (essential)
- Proven experience leading greenfield implementations
- Solid background in ServiceNow integrations (REST/SOAP, APIs, MID Server)
- Experience planning and executing data and platform migrations
- Ability to engage confidently with senior stakeholders and client leadership
- Strong solution design and architectural skills
- Excellent English communication skills (written and spoken)
- Based in UK/Europe with right to work

Desirable

- Experience with Service Portfolio Management (SPM)
- ServiceNow certifications (e.g.

CIS, CTA, or equivalent)

Working Arrangements

- Fully remote-first role
- Occasional travel required, including at least one trip to Portugal for client engagement

Why Join?

- Lead complex, high-impact ServiceNow programmes
- Work in a trusted-advisor capacity with senior client stakeholders
- Remote flexibility with limited, purposeful travel
- Opportunity to shape solutions end-to-end from discovery to delivery
- Competitive Salary and Benefits