Housing Support Officer

Support Officer
Seaford, East Sussex
Domestic Violence Service
3-Month Contract
35 Hours per Week
£17.41 LTD / £14.84 PAYE (inc holiday)

This is an excellent opportunity to join a Domestic Violence Service in Seaford, East Sussex, where you will play a vital role in helping customers achieve positive outcomes and maintain their independence.

THE ROLE
As a Support Officer, you will deliver housing management and tailored support to customers, helping them achieve their goals and maintain tenancies in a safe and supportive environment.

Key responsibilities include:

• Developing and implementing SMART support plans with customers.


• Conducting needs and risk assessments and creating risk management plans.


• Supporting customers with tenancy sign-ups and housing benefit applications.


• Advocating for customers and signposting them to additional services.


• Engaging customers and stakeholders to influence service delivery.


• Facilitating resettlement and providing outreach support.


• Assisting customers with budgeting, welfare benefits, and rent payments.

THE CANDIDATE
The ideal candidate will have prior experience in a similar role, particularly within housing management or housing-related support services.

Additional requirements include:

• Knowledge of housing, homelessness, and domestic abuse legislation.


• Experience working in supported accommodation or outreach services.


• Strong advocacy skills and a commitment to excellent customer service.


• Financial awareness and IT proficiency, including Microsoft Office.


• Understanding of welfare benefits and their application processes.

THE CONTRACT

• Hours: 35 hours per week, Monday to Friday, 9am-5pm.


• Duration: 3-month contract with potential for extension.


• Pay: £17.41 per hour LTD / £14.84 per hour PAYE (inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!