Housing Support Officer

Housing Support Officer
Coalville
Supported Living
3-Month Contract
18 Hours (Flexible)
£17.18 LTD / £14.65 PAYE (inc holiday)

Join a dynamic team in Coalville to provide essential support services for tenants in supported independent living properties and sheltered housing.

THE ROLE
As a Housing Support Officer, you will provide tailored support and guidance to tenants, helping them maintain independence while promoting their well-being.

Key responsibilities include:

• Assessing tenant needs, creating support plans, and regularly reviewing progress.


• Facilitating social, health, and well-being activities within sheltered housing schemes.


• Offering advice and advocacy for accessing local statutory, voluntary, and private services.


• Liaising with internal teams and external agencies to coordinate comprehensive support.


• Participating in case conferences and maintaining effective communication with tenants' families and GPs.


• Keeping up to date with specialist knowledge, such as dementia awareness.


• Maintaining high standards of health, safety, and customer satisfaction.

THE CANDIDATE
The ideal candidate will have prior experience in a similar role within supported housing or independent living services.

Additional requirements include:

• Knowledge of housing and social care services, including statutory entitlements.


• Strong organisational skills to coordinate multiple daily visits and activities.


• Proven ability to liaise effectively with agencies, families, and healthcare professionals.


• Awareness of health and safety practices in a supported living context.


• Excellent communication and interpersonal skills, with a customer-focused approach.

THE CONTRACT

• Hours: 18 hours per week, flexible, with specifics discussed during the interview.


• Duration: 3-month contract.


• Pay: £17.18 per hour LTD / £14.65 per hour PAYE (inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!