Are you an experienced Operation Manager looking for your next challenge? This is an exciting opportunity to take a step up and lead a high-performing team within an entrepreneurial and fast-growing food retail business.

The Role

As a Operations Manager, you’ll oversee 10 high-footfall locations across Central London, ensuring each site thrives in a competitive and dynamic environment.

With 2 Group Managers reporting to you, this role is all about driving success, maximising efficiency, and empowering your team to deliver outstanding results.

Key Responsibilities

• Maximising sales and operational efficiency across all UK sites, driving each location to achieve its full potential.
• Coaching and mentoring your team, fostering autonomy and enabling Group Managers to lead their teams with confidence and data-driven decision-making.
• Building and executing operational strategies that align with the company's growth objectives and deliver sustainable results.
• Ensuring exceptional customer service standards are upheld across all sites, driving customer loyalty and satisfaction.
• Monitoring performance metrics and implementing action plans to address challenges and capitalise on opportunities.
• Overseeing financial targets, including budgeting, forecasting, and profitability for each site, ensuring cost controls are in place.
• Championing compliance and health and safety standards across all locations to safeguard both employees and customers.
• Identifying opportunities for innovation and improvement, keeping the business ahead of market trends and competitors.
• Leading by example, acting as a role model for operational excellence, professionalism, and teamwork.

What We’re Looking For

A committed, commercially focused, and results-driven multi-site leader with a proven track record of success.

You’ll need a strategic mindset and the ability to inspire and motivate teams to excel.

If you’re proactive, dynamic, and thrive in a fast-paced environment, we’d love to hear from you.