Job Title: Front Office Manager

Salary: €36,000 - €45,000 per year

Location: Amsterdam, Netherlands (Schiphol)

Are you passionate about the Hospitality industry and creating exceptional and memorable experiences? Do you thrive in a fast-paced, hip, and trendy environment? Look no further! We have an exciting opportunity for a dynamic Front Office Manager to lead this fantastic team in this +350 rooms new hotel! This stylish and contemporary hotel known for its vibrant atmosphere, modern design, and exceptional guest service is looking forward to meeting you!

About the position

• Oversee daily administrative operations, including ensuring that all front office and support staff are prepared for daily, weekly, and monthly tasks
• Attend meetings with other heads of department to inform about VIPs arrivals, complaints, occupancy etc
• Set targets for the team for upselling and cross-selling, as well as, rewards

• Control cash transactions
• Run daily reports
• Room allocation
• Lead the Front Office team
• Ensure logbooks are updated
• Assist guests with their preferences and solve complains
• Ensure outstanding customer care at all times.
• Supervise the shift leading the team
• Train and coach front office agents

The successful candidate

• Min.
  
  2 year of reception experience in leading roles
• Diploma in tourism or hotel management is desired
• Knowledge of Opera/Protel systems
• Affinity to sales (cross-selling, Up-selling)
• Fluent in English and fluent Dutch
• Availability to work on weekdays and weekends including morning, afternoon, and evening shifts

Company benefits

• Staff discounts
• Career growth opportunities worldwide
• Learning programs
• Much more!

Job Title: Front Office Manager

Salary: €36,000 - €45,000 per year

Location: Amsterdam, Netherlands (Schiphol)

We look forward to receiving your application! Please apply today or send your cv to irene@Corecruitment.com

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