Are you ready to take the lead in one of Switzerland’s most dynamic food and beverage markets? We’re looking for a hands-on Country Manager who will oversee all operations across Switzerland, working closely with our regional headquarters in Paris.

This role is pivotal in ensuring that the stores maintain top-tier performance, exceptional guest experiences, and strong financial results.

Why You’ll Love This Role:

• Be the driving force behind the brand’s success across all locations in Switzerland, shaping a people-centric, vibrant culture.
• Travel frequently between cities to stay connected with the day-to-day operations, ensuring excellence across all stores.
• Collaborate with a passionate team, focusing on operational excellence, customer satisfaction, and employee engagement.

Key Responsibilities:

• Lead and inspire the management and operational teams, ensuring smooth operations across all stores.
• Develop strategies to boost sales, profitability, and customer satisfaction.
• Uphold brand values by maintaining high standards in service, product quality, and store cleanliness.
• Analyze market data, spot trends, and implement solutions to improve performance.
• Collaborate with other departments (marketing, finance, supply chain) to align on goals and strategies.
• Handle challenges swiftly, ensuring minimal disruptions to operations.
• Report regularly on market performance and growth opportunities to senior management.

What We’re Looking For:

• 5+ years of operational leadership experience in the food and beverage industry.
• Proven multi-unit management skills in a fast-casual or similar environment.
• Strong expertise in cost control, inventory management, and financial reporting (P&L).
• Exceptional skills in customer service, with a history of driving customer satisfaction and loyalty.
• Leadership that inspires: Demonstrated success in fostering a positive team culture and employee retention.
• Deep knowledge of restaurant operations and a passion for continuous improvement.

What We Offer:

• The opportunity to make a real impact by shaping the brand’s future in Switzerland.
• Competitive salary with performance-based bonuses.
• A vibrant, international work environment where innovation and growth are at the forefront.

Ready to lead a dynamic team in one of the most exciting markets in Europe? Join them in Zurich and be a part of a global brand that’s redefining hospitality and guest experience.

Apply today to embark on this exciting journey!