Operations Supervisor

Tudor Employment Agency are currently recruiting for an Operations Supervisor for our prestigious client based in Edinburgh.

Our client is the UK’s largest delivery network, with more than 100 locations nationwide.

Job Summary: To effectively supervise and maintain the efficient running of the day-to-day Driver and Warehouse operations.

Duties will include:

• To supervise the operation of the depot, ensuring the morning and/or the evening parcel sort routine is accomplished effectively, efficiently and to a high standard
• To act as member of the depot management team, including line management of the Drivers, and Warehouse teams, with shared responsibility to inspire and lead the team
• In the AM Operation you will deliver the route planning of scheduled deliveries taking into account relevant timeframes, post-code groupings, vehicle weight restrictions and customer collections
• In the PM Operation you will ensure that all collections are issued to the correct routes, and completed effectively within the time scales
• Issue training to the driver and warehouse teams as required, i.e.
  
  when SOP’s are updated or issued, systems training, and any new starter inductions including employed and agency/sub-contractor
• Monitor and track KPI’s relevant to the driver and warehouse group, ensuring that any actions needed are taken and followed up on
• Ensure full compliance with transport and maintenance schedules including planned and adhoc/unplanned matters i.e.
  
  breakdowns/accidents
• Complete and investigate any internal matters as required i.e.
  
  accident investigation, employee matters, or security matters
• Complete all driver and warehouse reports accurately and on time
• Work closely with the team to ensure that Health and Safety is maintained as a priority in all tasks
• Ensure the warehouse is clear and tidy at all times
• To carry out stock and inventory control
• To load and unload various size vehicles with forklift trucks
• Act as a key holder for the depot, which will include opening up and locking up of the depot on your relevant shift

Skills / Knowledge & Experience:

• Basic understanding of planning and organisation
• A well-developed attention to detail
• Ability to work with little supervision and track multiple processes
• Strong IT skills including Microsoft packages (Excel, Word) and a knowledge or ability to work with in-house bespoke software
• Excellent communication and interpersonal skills
• Experience of supervising and leading a team
• Understanding of Health and Safety in a Warehouse environment
• Knowledge of the distribution/parcel or logistics industry
• Customer service experience, understanding the difference between good and great service
• Previous experience relating to transport, including regulations and legislation
• Knowledge of the geographical area and delivery postcodes of the Edinburgh depot
• Valid FLT Counterbalance Licence (internal training will be provided in the absence of this)

Hours of Work: Monday to Friday rotating shifts (AM Shift: 5am – 2pm / PM Shift: 12pm – 7pm)

In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAAPCOPE/31

Applicants can also register online by clicking the link – http://tinyurl.com/PERMF0RM

For information on all of our roles, please refer to www.tudoremployment.co.uk.

#TeamTudor await your call!