Hotel Operations Manager - Boutique New Opening Hotel, Ramsgate

Location:               Ramsgate

Salary:                  Up to £45,000 (includes tronc)

An excellent opportunity has arisen for an experienced Operations Manager / Hotel Manager to join this stunning boutique Hotel in Ramsgate.

You will be responsible for managing the team and overall hotel targets to deliver an excellent Guest experience.

The Hotel Operations Manager will also be required to manage profitability and guest satisfaction measures alongside the General Manager.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage the profitability of your departments, ensuring revenue and guest satisfaction targets are met and exceeded
• Provide effective leadership to hotel team members
• Comply with and exceed all Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

What are we looking for?

• Experience as Deputy GM / Hotel Manager / Director of Rooms within a luxury/boutique hotel
• Excellent room management experience
• Degree or diploma in Hotel Management or equivalent
• Possess strong commercial acumen, with experience in increasing profitability
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
• Excellent leadership skills
• Exceptional communication skills
• Hands-on operational management of the property